Privacy Policy
Protecting the privacy of our clients and website visitors, as well as safeguarding their personal and financial information, is one of our top priorities. The following privacy statement explains how TrainForex collects and protects your information. “TrainForex” refers to all companies and divisions under TrainForex. By opening an account with TrainForex or using our website, you agree to the collection and use of your personal information in accordance with this privacy policy.
Cookies
We use cookies and web beacons (also known as action tags or single-pixel GIF images), as well as other technologies (collectively referred to as “cookies”), to obtain usable data to enhance your user experience and better understand your behavior. Cookies are small text files sent by a web server and may be stored on your computer. Through cookies, we can understand how you use our website, when you revisit, which pages you view, and recognize you when your browser sends a request.

We may link cookie data with personally identifiable information you provide on our website. We will never disclose this information to any third party. Cookies can only be read by us and do not contain personal data such as account or password information. We do not collect your browsing information from other websites.

We may share website usage data with reputable advertising companies for targeted advertising purposes. The shared data is not personally identifiable. We may also use third-party software to track and analyze traffic data, including page requests, form submissions, and click paths. Such tracking may involve cookies set on behalf of TrainForex.

All web browsers allow you to block cookies. If your browser settings allow cookies, you consent to our use of cookies as described above. If you choose to block cookies, you may still use our services, but some features may not function as originally intended.
Sharing Personal Information with Affiliates and Partners
Except in the following circumstances, TrainForex will not sell, license, lease, or disclose your personal information to any affiliates or third parties for any reason:

If your personal information is required to provide you with the products or services you have requested, or to offer you access to services provided by our affiliates, TrainForex may share such information with those affiliates.

To improve service quality, we may engage other companies to handle certain internal functions such as account processing, execution, customer service, satisfaction surveys, or other business-related data collection. We may also provide customer database information, including your name, address, phone number, and email, to non-affiliated third parties to help analyze customer needs, provide product and service information, or conduct general marketing and research.

TrainForex may also collaborate with non-affiliated third parties to provide high-quality products and services. To ensure these services meet your needs and are delivered effectively, TrainForex may share part of your personal information with such parties.

For all non-affiliated third parties that receive your non-public personal information, we require them to maintain confidentiality and use the information only for limited purposes related to cooperation with TrainForex or to comply with legal obligations. Additionally, when such third parties provide products or services to you, we generally require them to disclose that such services are offered due to your relationship with TrainForex. We also strive to ensure these parties implement appropriate data security measures to prevent unauthorized access or misuse of your personal information.

TrainForex reserves the right to disclose your personal information to regulators, law enforcement agencies, or other governmental authorities when required by law. We may also disclose your information for credit checks, debt collection, or to protect our rights or property. If you choose to purchase products or services from another company (for example, by clicking advertisements on websites owned or controlled by TrainForex), any personal information you share with that company will no longer be governed by this privacy policy. We are not responsible for the privacy policies or content of linked websites and cannot control how your information is used or protected by them. When you access a linked or co-branded site, you may be required to provide registration or other information. Please note that such information will be submitted to third parties, and you should review their privacy policies before providing any data.

Changes to the Privacy Policy and Opt-Out:
If TrainForex makes material changes to this privacy policy, the updated version will be posted on the website immediately. By maintaining an account with us, you agree that electronic notification of such changes constitutes actual notice.

Any disputes arising from this privacy policy shall be governed by this notice and TrainForex’s client agreement. If you have any questions not covered in this statement, please contact our customer service representatives.
Disclaimer
Although we have taken reasonable measures to ensure the accuracy of the information provided on this website (including related products), all users should understand the following:
1. This website does not guarantee or imply the accuracy, completeness, or timeliness of any such information or related products. All information is provided “as is” without any warranties, except those that cannot be excluded under applicable law.
2. Nothing on this website constitutes advice, solicitation, or encouragement to buy or sell any financial products or instruments.
3. Users acknowledge that all investments in financial products involve a degree of uncertainty and risk. Securities investments may depreciate and may result in the loss of your entire investment.
4. Past performance of any financial product does not guarantee future results, and nothing herein should be interpreted as such.
5. Users are solely responsible for any decisions made based on the information provided on this website.
6. This website does not provide personal financial advice. Any information provided does not constitute investment, legal, accounting, tax, or other professional advice. Users should consult a qualified advisor before making any investment decisions.
7. To the fullest extent permitted by law, TrainForex shall not be liable for any direct or indirect losses arising from the use of this website or its information, including loss of income, profits, or any indirect or consequential damages, even if advised of such possibilities. TrainForex reserves the right to adjust spreads or margin requirements and implement additional measures at its discretion.
8. TrainForex shall not be liable for any interruptions, failures, or temporary unavailability of the website.
9. Services or products mentioned on this website may not be available in jurisdictions where their distribution would violate local laws or regulations.
10. This website does not guarantee uninterrupted or error-free operation, nor that it is free from viruses or harmful elements. TrainForex reserves the right to modify the website and its content at any time without prior notice.
CFTC & NFA
The rules issued by the U.S. Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA) impose multiple disclosure requirements for over-the-counter contracts for difference (OTC CFDs) to protect the interests of retail investors. Under these requirements, the Product Disclosure Statement (PDS) must address benchmark issues based on the question, "If not met, why?"

As an issuer of OTC CFDs, TrainForex provides the following information to indicate whether and how it meets the CFTC and NFA benchmarks. This disclosure is only an overview and should not be relied upon in isolation. The full Product Disclosure Statement (PDS) contains detailed information and is available on the website. Clients should read the PDS in full before deciding whether to purchase TrainForex products. The table below shows TrainForex's disclosure under these benchmarks for this PDS:
Benchmark
Meets CFTC & NFA Requirements?
Explanation
Benchmark
Client Qualification
Meets CFTC & NFA Requirements?
Yes
Explanation
TrainForex maintains and enforces a written policy specifying the minimum qualifications potential retail clients must demonstrate before opening a trading account with us. TrainForex also has written procedures to ensure these standards are properly applied and unsuitable investors are not accepted. Records of assessments are retained.

Please note, we do not provide personal advice regarding the suitability of these products.
Benchmark
Opening Collateral
Meets CFTC & NFA Requirements?
No
Explanation
Although TrainForex does not encourage leveraged trading, we recognize that some clients prefer other financing options.

To reduce fraud risk, TrainForex does not allow initial account funding via credit cards.

TrainForex does not accept “cash equivalents” as initial collateral (e.g., securities cannot be used as a deposit).
Benchmark
Counterparty Risk – Hedging
Meets CFTC & NFA Requirements?
Yes
Explanation
Within TrainForex's risk management framework, we assess market and counterparty risk from OTC CFD trading with clients and hedging counterparties and implement controls to mitigate these risks. These controls include:
  • Enforcing market and daily loss limits on TrainForex’s net exposure;
  • Selecting a sufficient number of hedging counterparties to ensure adequate risk coverage;
  • Choosing and maintaining counterparties based on financial strength and resilience.
Factors considered by TrainForex when selecting hedging counterparties include:
  • Whether TrainForex’s funds held in custody are segregated;
  • Counterparty credit rating and the financial strength of its parent company (if any);
  • Counterparty regulatory status;
  • Services provided and operational controls/systems strength.
Benchmark
Counterparty Risk – Financial Resources
Meets CFTC & NFA Requirements?
Yes
Explanation
TrainForex maintains written policies and procedures for managing and monitoring financial resources. These policies cover:
  • Methods for measuring and assessing regulatory financial requirements per CFTC & NFA;
  • Linking budget planning to financial needs;
  • Forecasting available cash resources to meet financial requirements;
  • Roles and responsibilities for monitoring financial condition.
As risk exposure can change significantly, stress testing is not conducted regularly. TrainForex maintains capital buffers based on historical market trends and monitors capital daily. Financial resources are externally audited annually.
Benchmark
Client Funds
Meets CFTC & NFA Requirements?
Yes
Explanation
TrainForex provides information on how client funds are handled, including segregation and usage, to ensure safety. Client funds are not held in individual accounts but pooled. TrainForex uses a separate U.S. trust account and cryptocurrency wallets.

U.S. banks enforce strict wire transfer controls for crypto and investments. TrainForex has established global financial settlement channels to ensure efficient, secure deposits. In some regions, settlements are conducted via authorized third parties compliant with regulations. All funds ultimately flow into TrainForex’s U.S. trust account.

For security, all deposits/withdrawals must be in the registered client’s name. TrainForex reserves the right to verify accounts using alternative methods if anomalies are detected.
Benchmark
Suspended or Halted Underlying Assets
Meets CFTC & NFA Requirements?
Yes
Explanation
Under various circumstances, underlying financial products may be suspended or delisted. Exchange rates depend on factors like interest rates, supply and demand, and government action. If trading is suspended, TrainForex may cancel open orders or close positions at its discretion.

When placing a CFD order, TrainForex may place a corresponding order to buy or sell the underlying asset to hedge market risk. TrainForex has discretion to accept or reject orders.
Benchmark
Margin Calls
Meets CFTC & NFA Requirements?
Yes
Explanation
TrainForex sets minimum margin requirements for all products, listed in contract specifications on the website. The ST5 trading system monitors margin requirements for all open positions based on client account equity. Clients can track margin and ratios in the trading app.

If equity falls below total margin, a margin call is generated and sent to the client’s email. Clients are responsible for maintaining sufficient equity.

TrainForex is not obligated to allow time to meet margin calls; failure may result in partial or full liquidation. Below the liquidation threshold (50% of initial margin), the platform automatically closes positions starting with the largest losses.
Risk Disclosure
High Risk Investment
Margin forex trading involves a high level of risk and may not be suitable for all investors. Leverage can work both for and against you, and losses may exceed your initial investment.
Margin & Leverage
To trade leveraged CFDs or forex, you are required to deposit margin. Small price movements may result in large gains or losses.
Market Analysis
Any information provided is general market commentary and does not constitute investment advice.
Internet Trading Risks
Trading online involves risks including system failures and connectivity issues beyond our control.
Accuracy of Information
Information on this website may change without notice and is not guaranteed to be accurate.
Distribution
Services are not intended for use in jurisdictions where such use would be contrary to local laws.
Our Regulatory Registration Statements
Trainforex is committed to providing safe, compliant trading services. We are officially registered with the U.S. Securities and Exchange Commission (SEC) and as a Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) of the U.S. Department of the Treasury, ensuring our platform operates in accordance with U.S. federal law. This helps protect users’ funds and mitigates risks such as money laundering.
Important Notice: Registration does not constitute endorsement or approval by the SEC or FinCEN. Users should verify information with official sources. Our registration information is shown below, with links to official resources and downloadable proof documents.
About the SEC (Securities and Exchange Commission)
The SEC—the U.S. Securities and Exchange Commission—oversees the U.S. securities markets and investment-related activities. Its mission is to protect investors, maintain fair and efficient markets, and facilitate capital formation. The SEC requires registration, reporting, and oversight of securities issuers, broker-dealers, investment advisers, and trading platforms to ensure disclosure and regulatory compliance.
About MSB (Money Services Business)
MSB refers to a category of money services businesses registered with the Financial Crimes Enforcement Network (FinCEN) of the U.S. Department of the Treasury. MSBs include money transmission, currency exchange, bill payment services, and certain crypto-asset-related activities (depending on the nature of the business). MSB registration aims to prevent money laundering and terrorism financing (AML/CFT) and requires customer due diligence, suspicious activity reporting, and recordkeeping.
Our Compliance Commitments Our platform commits to:
-Completing required regulatory registrations and filings (SEC / MSB).
-Implementing and maintaining AML/KYC procedures, compliance monitoring, and internal audit.
-Undergoing periodic compliance reviews and cooperating with regulatory authorities as required.
[Verification Guide] How to verify for yourself:
1-SEC: Visit https://www.sec.gov/edgar/search/ and search by SEC number. Search methods
1-MSB: Visit https://www.fincen.gov/msb-registrant-search and search by MSB number.Search methods
Disclaimer: The information on this page is for reference only and does not constitute investment advice. SEC/MSB registration does not guarantee platform safety or investment returns. Platform services are subject to applicable laws; non-U.S. residents should confirm local regulations. Trainforex reserves the right to update this information.